Privacy Policy | Lock Change Downey
This Privacy Policy explains how Lock Change Downey collects, uses, and protects your information when you visit our website or contact us for locksmith services. We are committed to respecting your privacy and handling your information responsibly. By using our website or services, you agree to the practices described below.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us by phone, email, or through online forms. This information may include your name, phone number, email address, service address, and details related to your locksmith request. We only collect information that is necessary to provide our services.
How We Use Your Information
Your information is used to respond to inquiries, schedule services, provide locksmith support, and communicate with you about your request. We may also use your information to improve our services and customer experience. We do not sell or rent your personal information to third parties.
Phone and Email Communications
If you call us at (562)270-0450 or email us at info@lockchangedowney.com, we may keep a record of that communication. These records help us provide better service and follow up on your requests. We do not use your contact details for unsolicited marketing.
Cookies and Website Usage
Our website may use basic cookies or similar technologies to improve functionality and understand general usage patterns. Cookies do not collect personally identifiable information on their own. You can adjust your browser settings to refuse cookies if you prefer.
Sharing of Information
We only share personal information when necessary to provide our services or when required by law. This may include sharing limited information with service partners directly involved in fulfilling your locksmith request. We do not share your information for advertising or unrelated purposes.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is completely secure, we strive to use appropriate safeguards to protect your data.
Your Choices
You may request to review, update, or delete your personal information by contacting us. We will make reasonable efforts to honor your request, subject to legal or operational requirements. You may also choose not to provide certain information, though this may limit our ability to provide services.
Children’s Privacy
Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of our website or services indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact Lock Change Downey by phone at (562)270-0450 or by email at info@lockchangedowney.com. We are happy to address your concerns.